About Us
Experience
With industry experience dating back to 1978, our owners bring a wealth of knowledge from the hospitality industry. Having owned a successful tour company since 1990, the roots of Keli's Concierge were firmly planted in 2016 in the enchanting city of Juneau, Alaska. Keli's Concierge & Tours offices are currently located in the lobbies of the Baranof Best Western, Four Points by Sheraton Hotel, The Merchant’s Wharf, and Ramada by Wyndham, in Juneau, Alaska.
Service
During the summer months, you can find our owners there in-person, directly working with our clients. We take pride in being physically present at our desks every day, ready to assist you in planning your next adventure. We believe in providing personal attention, prioritizing individual needs, and infusing every trip with a distinctive personal touch.
Integrity
There are no hidden fees or service charges when you choose Keli's Concierge. We charge exactly what the company charges, ensuring a straightforward and fair pricing structure. Your trust is valuable to us, and we strive to build lasting relationships with our clients.
Quality
Our team holds many certifications, including being ClubMed experts, UnCruise Adventures certified, CLIA certified, Regent Seven Seas, and AMA Waterways experts, and proud partners of The Boat Company. These many partnerships and certifications have connected us to the resources necessary to give our customers the unique and seamless experience they desire.
When you choose Keli’s Concierge, you’re not just booking a tour; you’re embarking on a seamless and immersive experience.